An unrivalled level of customer service and support
New technology is not truly effective if the systems that back it are outdated. Along with our travelling demo days and pop up showrooms we are offering a comprehensive mobile servicing system for electric motorbikes, meaning less cost and downtime for you whilst the minimal service needs your electric motorcycle has are met. Service costings and frequency vary for each brand and model but a general service undertaken at our workshop can be as little as £60 ex VAT.
E.V EXPERIENCE AND FULLY EQUIPPED WORKSHOP
Since 2010 we have been building motorcycles from scratch through our sister company ‘Old Empire Motorcycles’.
And having moved into the electric bike market, we can bring that wealth of experience and know-how to these models also.
All our techs are fully trained and qualified to work with the all of our brand’s E.V systems and we have invested in the specialist tooling to do!
REMOTE DIAGNOSTICS AND QUICK RESPONSE
Unlike many larger dealerships we run a very tight knit small and dedicated team at EEMC, meaning that we have the time to talk… And – with most of our bikes – we can usually remotely diagnose any issues that arise.
We make it a a priority to know our bikes inside out and try to keep our customers time off of the bike down to an absolute minimum!
MOBILE LONG DISTANCE SERVICING
We sell our motorcycles ALL over the UK, but still need to offer the same premium service as our more local customers have come to expect.
So we have introduced a fantastic mobile servicing and repair scheme where we are able to bring our works van to you for home repair and or service.
All we require on your part is a little bit of flexibility with your calendar – and perhaps a cup of tea whilst we work!
”Mobile servicing made it practical and reassuring to buy a bike from a dealer 200 miles away.
For scheduled servicing and other maintenance I want to thank Alec and team again for coming all the way to Dorset, and I am very happy with all work done.”
”Good advice, friendly personnel and great service!
When my DSR belt snapped during the warranty period, Alec was there the next day (25 miles from his shop), and I was back on the road in no time!”
Get in touch
Drop us a line using our online form, send us an email, give us a call or even send us a letter!
Whatever the case we'll do our upmost to respond as quickly as we can.
Anyone is welcome at EEMC HQ, but its a busy workshop and showroom so to make sure we have enough time to put the kettle on please contact us before popping your head in the door!
info@englishelectricmotorco.com
Landline +44 (0) 1379 898987
Electric House, Unit 1, Hall Farm, Church Road, Diss IP22 1RJ
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Monday: CLOSED
Tuesday - Friday: 8:30 - 17:30
Saturday - Sunday: 9:30 - 13:30
We pride ourselves on our supreme customer service and our attention to detail.
If you want to feel valued before, during and after your electric motorcycle purchase, then please get in touch with us - and start your electric motorcycle or scooter journey today!
